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Don't
get this headline wrong.
I think Twitter
is great, and use it myself
(hence the icon link above).
Often described as a “mini-blog,”
Twitter is a social networking
tool that uses the SMS text
protocol (short messaging
service) designed for mobile
phones (which explains the
140-character limit). Twitter
was originally conceived
to allow a user to broadcast
these messages to a group
of subscribers, or in this
case, "followers."
It has grown to become one
of the most popular web
applications in the world.
Twitter
is free and only takes minutes
to set up an account. The
first objective of most
Twitter users (called "peeps,"
among other expressions,
but that’s my favorite)
is to get followers. At
the same time, you will
likely seek out other peeps
to follow, ideally based
upon a common interest,
industry, profession, location,
other connections, etc.
These factors are typically
indicated in your profile.
You will also be sending
out "tweets" (message
posts) that relate to what
you do and those like interests
of your prospective followers
and clients. Such messages
should also have keywords
included so that potential
followers will find you
in their searches.
In
attracting followers, don’t
fall into the "Twitter
Trap!" Many
peeps will set up their
account and then start following
as many people as possible
indiscriminately in hopes
that those people will in
turn follow them back. This
is a common mistake—and
you can spot the people
who do this by their follow-to-follower
ratios. If John Smith has
5,145 followers, but also
follows 4,989, then John
may have a largely artificial
following. Do 5,100 people
really care what John has
to say? Does John really
spend his hours and days
tracking the tweets of 5,000
fellow peeps? I doubt it.
As a result, his following
is artificial. John is just
one of 5,000 people stuck
in the Twitter Trap...a
big room where most "peeps"
are talking to everyone,
and listening to no
one.
Avoid
this trap, and take the
time to build a natural
following. In other
words, exercise discretion
with who you follow. Follow
someone on Twitter because
you care about what they
have to say, or are interested
in building a relationship
with them of some kind.
In turn,
if you indeed wish to use
Twitter to prospect for
your business, then those
who follow you must have
a genuine interest in what
you have to say. For example,
if you are in commercial
real estate in Pittsburgh,
PA, you can likely have
prospects all over the country—people
who may be involved in looking
at Pittsburgh and its commercial
locations for opening up
an office for their company,
or relocating altogether.
Keep that in mind. Post
messages and links to content
that are of importance to
them.
In this
case, you can post content,
thoughts and links that
tie to your prospects’
individual industries, or
related to the location
and community you represent!
Obviously, you may also
post content that is related
directly to your own expertise
and profession.
Also,
be mindful of the posts
from people you follow.
If someone tweets a question
describing a problem or
need, and you may have the
solution; therein lies your
opportunity to help someone
else out. It’s just
like people posting questions
on a bulletin board. The
more questions you answer,
the more people you serve
and the stronger your reputation
will become (and your following
will grow).
So
how do people find you?
Content is king.
Post several times per day
(two, three, maybe four
times…?). Spread out
those posts. Don't blast
out a dozen tweets within
a short time--it can be
like being the loudest and
most obnoxious person in
the room. Focus on a handful
of topics. In the morning,
post about the latest good
news impacting your local
community; afternoon, focus
on your industry or an aspect
of your profession; evening
tweets can be more laid
back—with content
that might be entertaining
or contemplative (such as
quotes of wisdom, etc.).
Plan out your strategy—but
keep it simple.
Suppose
you want to plan out your
posts, but can't always
send them out at the time
you would like? There are
third-party clients you
can use. I recently discovered
HootSuite,
which allows you to post
and schedule tweets in advance.
More importantly,
tweet consistently; most
importantly, deliver value
at every opportunity. Be
a generous peep!

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